FAQs
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FAQs
Everything You Need to Know Before You Arrive
What time is check-in and check-out?
Check-in time is from 2:00 PM onwards, and check-out is by 12:00 PM. Early check-in or late check-out requests are subject to availability and may incur an additional fee. Please contact our front desk in advance to arrange this.
Do you offer airport transfer services?
Yes, we provide private airport transfer services for our guests. You can book a transfer in advance by contacting our reservations team with your flight details. Charges may vary depending on the airport and type of vehicle requested.
Is breakfast included in the room rate?
Breakfast is included in most of our room packages unless stated otherwise at the time of booking. Our breakfast is served buffet-style at the main restaurant, offering a selection of local and international dishes every morning.
Are pets allowed at the resort?
We regret to inform you that pets are not allowed on the property, with the exception of certified service animals. This policy is in place to ensure the comfort and safety of all our guests.
Do you have Wi-Fi available throughout the resort?
Yes, complimentary high-speed Wi-Fi is available in all guest rooms, public areas, and facilities throughout the resort. You will receive login details upon check-in.
What activities are available at or near the resort?
We offer a variety of on-site and nearby activities, including guided nature hikes, mountain biking, spa treatments, yoga sessions, and cultural experiences. Our concierge team will be happy to help you plan your perfect itinerary.
Do you offer honeymoon or anniversary packages?
Absolutely! We offer special romantic packages for couples celebrating honeymoons, anniversaries, or other special occasions. These may include room upgrades, flower arrangements, private dinners, spa treatments, and more. Please inquire with our reservations team when booking.
Is the resort child-friendly?
Yes, our resort is family-friendly and offers accommodations and services for guests of all ages. We provide baby cots upon request, and some of our rooms can accommodate families with children. Certain activities are also suitable for younger guests.
What is your cancellation policy?
Our cancellation policy depends on the type of rate or package you select. Typically, bookings may be canceled free of charge up to 7 days prior to arrival. For non-refundable rates, full charges may apply. Please refer to the specific terms and conditions when booking.
Is there a spa at the resort?
Yes, our resort features a full-service spa that offers a wide range of treatments including massages, facials, body scrubs, and traditional therapies. Spa sessions can be booked in advance or upon arrival, subject to availability.
Are there any dining options on-site?
Yes, we have a signature restaurant offering locally inspired cuisine, as well as international favorites. We also offer room service and special private dining experiences upon request. Dietary requirements can be accommodated with advance notice.
Do the rooms have mountain views?
Many of our rooms and suites are designed to showcase stunning mountain or hillside views. When booking, be sure to select a room type that specifies a mountain view for the full experience. If you’re unsure, our reservations team will be happy to assist you.
Eat well and Travel often
Pet-Friendly
A Stay Your Pets
Will Love Too
At Tally Motel, we proudly welcome your furry companions. We do not charge pet fees — only a simple pet deposit — making travel easier and stress-free. With a dedicated dog park and pet-friendly rooms, your pets can relax and enjoy the stay just as much as you.
- No Pet Fees – Only a refundable pet deposit
- On-Site Dog Park – Safe, open space to play
- Pet-Friendly Rooms – Comfortable and clean
- Warm & Welcoming Policy – Pets treated like family
Call us for any information
+1 (123) 456 7890